Questions and Answers : Getting started : Account deleted?
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scb147 New member Send message Joined: 6 Jan 25 Posts: 1 Credit: 0 RAC: 0 |
I had an account here for almost 5 years, and I got notice from Boinc that I had an invalid or missing API key. So, I came to Rosetta@home and there was no account linked to my email. Is there a reason my account would be closed without notice? Is this a server error? |
Sid Celery Send message Joined: 11 Feb 08 Posts: 2166 Credit: 41,606,783 RAC: 4,182 |
I had an account here for almost 5 years, and I got notice from Boinc that I had an invalid or missing API key. So, I came to Rosetta@home and there was no account linked to my email. There is a reason. We had a big problem with Spam accounts and the solution went wrong and had the effect you're describing - 8566 users were removed. The problem was recognised a few days later and about 8000 accounts that held a credit against them were reinstated and this seemed to fix the problem, but it may be that a few slipped through the net. See this post here and the messages before and after it for more information |
Questions and Answers :
Getting started :
Account deleted?
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