Account deleted?

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scb147
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Message 111860 - Posted: 6 Jan 2025, 19:18:09 UTC

I had an account here for almost 5 years, and I got notice from Boinc that I had an invalid or missing API key. So, I came to Rosetta@home and there was no account linked to my email.

Is there a reason my account would be closed without notice? Is this a server error?
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Sid Celery

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Message 111863 - Posted: 7 Jan 2025, 13:01:49 UTC - in response to Message 111860.  

I had an account here for almost 5 years, and I got notice from Boinc that I had an invalid or missing API key. So, I came to Rosetta@home and there was no account linked to my email.

Is there a reason my account would be closed without notice? Is this a server error?

There is a reason. We had a big problem with Spam accounts and the solution went wrong and had the effect you're describing - 8566 users were removed.
The problem was recognised a few days later and about 8000 accounts that held a credit against them were reinstated and this seemed to fix the problem, but it may be that a few slipped through the net.

See this post here and the messages before and after it for more information
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Questions and Answers : Getting started : Account deleted?



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